• Your account must be paid in full (either by sending your core or paying the core charge) before REV6 will ship your remanufactured product.
• To receive a full refund on your core charge, your old engine or transmission (the “core”) must be in a condition that allows us to remanufacture its main parts. This means there should be no major damage to: Cases, Camshafts, or Cylinder Head.
• All internal components (like balance shaft, crankshaft, connecting rods, camshafts, bolts, washers, valves, etc.) must all be included.
• If your core is inspected and deemed “good,” we’ll issue a full refund of the core fee using your original payment method.
• Charges may apply for: Cracked or damaged parts on cores, Missing parts, extensive damage that makes rebuilding the engine or transmission unreasonable.
• You are still responsible for any damage charges once your core is received, as outlined in the sales agreement.. If REV6 needs to fix a core to make it usable, you must pay any damage invoice within 14 days. If not paid within 30 days, we’ll automatically charge your payment method on file.
• If REV6 can’t collect the amount due and a balance remains on your account, any warranties related to your purchased product will become void. The warranty can be reinstated once you pay the outstanding balance.
• Minimum Refund: You’re guaranteed at least 20% of your core fee refund once we receive and inspect your core. Any charges for damaged or missing parts will be deducted from your core fee, and the remaining amount will be refunded.
• Once you’ve sent your core to REV6, we cannot return it to you for any reason, even if you decide to cancel your order. If you send in your core and then cancel, REV6 will purchase the core from you based on its condition. We will not ship it back to you.
• If we don’t receive your core within 30 days, your order will be put on hold until the core arrives. If not arrived within 60 days you will lose your deposit (if applicable)
• When we receive a core, we immediately inspect it for damage, which involves taking it apart. If your order is canceled after your core is inspected, it will be returned to you in this disassembled state.
• You can restart a canceled order by paying the full outstanding balance and returning the core to us at your own expense (if it was previously returned to you).

For additional guidance and shipping Info: Shipping Instructions